04-19-2017 05:45 PM
I received the product I ordered: HP 27" FHD 7ms GTG IPS LED Monitor (27ES). There was no CD included which would have had drivers and HP Software support software for the monitor. How do I get this?
04-19-2017 06:59 PM - edited 04-19-2017 07:00 PM
Welcome to the Best Buy Community Plug-in forum @larry-peace
I notice a lot of products are no longer supplied with installation CD. It's odd that although Best Buy site mentions that the CD (User guide) is included, that this was omitted from the box.
You can still get what you need, by simply going to HP's web site and downloading the needed updated software and drivers for your specific operating system.
04-19-2017 09:42 PM
If it even did come with a driver disk i would suggest to not use it as it is usually old. However here is hp's site to download the most update drivers for that model:
04-20-2017 08:23 AM
Many laptops do not even come with a CD drive anymore.
I corroborate what is already suggested here and download the latest drivers from the website.
However, if you are supposed to have a CD included and one was not (if it was listed on your packaging or in your Getting Started leaflet) you could always contact HP Canada and they will likely send you a CD in the mail.