Computers

[#1]

Yesterday, due to a huge lack of communication and laziness by employees of all four of Calgary's Best Buys I ended up driving all over the city wasting a few hours and a half a tank of gas only to be told at each store AFTER calling ahead and after having a staff member verify that the item was indeed in stock to get to the store to find that oh we don't have any after all the systems say we have 3 or 2 or 5 but in actuality nothing is in stock.  What's worse was having one store say sure we have one and then have them say they would put it aside as I would be there in 10 minutes only to arrive at the store and have another employee say oops we just sold it didn't think you were going to show up.  So now all I have to show for a wasted day is nothing but excuses from people that are just to lazy to tell you the truth or get off there ass and go and look for an item before promising you it is in there store.

 BTW the product in question was Apple TV.  Only reason I went to best buy was a gift card I received for my birthday otherwise would purchase at (Competitor)

[#2]

Hello xwhiplashx,

Thanks for your post to the Plug In Community.

Your issue has been forwarded to customer service. Please also visit the Frequently Asked Questions section of our website here for more information.

As a reminder, Plug-in is a space for the Best Buy Canada community to exchange ideas, tips, information, and techniques related to the products and services available in our stores. Support inquiries are best handled by our customer service team.