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Community Manager
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Registered: ‎06-20-2016
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Dr. Strange Steelbook Thread

This is the discussion thread for all things related to the Dr. Strange Steelbook.

 

 

BBYTerence

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The Captain
Posts: 10
Registered: ‎09-09-2015
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Can't Pre-Order Doctor Strange Steelbook

Hey there,

 

When I try to Pre-Order the Doctor Strange Steelbook (I also tried the other Doctor Strange Blurays as well) I get this message:

 

We're sorry, one or more items in your order are not available for shipment but may be available for Reserve and Pick Up. Please remove Doctor Strange (English) (SteelBook) (Only at Best Buy) (Blu-ray Combo) (2016) from your cart to proceed with this order. If you would still like the item(s), please Reserve them separately on the product page(s). (0107)

 

 Except you can't reserve any of them for pickup either.  Just wonder if something is screwed up on the site.

 

Thanks

The Oracle
Posts: 535
Registered: ‎06-06-2012
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Re: Can't Pre-Order Doctor Strange Steelbook

It's been a constant thing when something gets put online. Did the same with Suicide Squad and a few others. Should be fixed by Monday.
The Captain
Posts: 16
Registered: ‎05-10-2016
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Re: Can't Pre-Order Doctor Strange Steelbook

Still buggered.

Community Manager
Posts: 964
Registered: ‎06-20-2016

Re: Can't Pre-Order Doctor Strange Steelbook

Hey, everyone.

 

I flagged this issue to our IT people first thing when I logged on today. They're all aware of the issue, and they will implement the fix that's required. I'm not sure how long that will take, but they're on top of it. Sorry for the glitch. Thanks, everyone.

BBYTerence

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The Captain
Posts: 10
Registered: ‎09-09-2015
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Re: Can't Pre-Order Doctor Strange Steelbook

So now the Steelbook is out of stock?  Is there going to be any more?  I wanted to pre-order this over a month ago but it wasn't available or it had the error and now it's out of stock.

Community Manager
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Re: Can't Pre-Order Doctor Strange Steelbook

Hey, @DarthHiggy.

 

If and when Best Buy Canada will be restocking this is still TBD. Nothing is confirmed yet. Once I receive news, I'll update everyone on this thread Smiley Happy

 

Thanks

BBYTerence

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The Captain
Posts: 8
Registered: ‎01-11-2013
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Re: Can't Pre-Order Doctor Strange Steelbook

Yeah, this is a joke. I had the same issue as @DarthHiggy and now I can't pre-order it either.

If you look at my post history, this is a recurring theme. I don't know why I keep coming back to Best Buy. It's like an abusive relationship. Smiley Sad
The Captain
Posts: 9
Registered: ‎09-16-2016
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Re: Can't Pre-Order Doctor Strange Steelbook

Any updates on what the heck is happening with this release? Both the steelbook and even the standard 3D release are still showing the placeholder release date, and it's supposed to be coming out next week.

Community Manager
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Registered: ‎06-20-2016
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Re: Can't Pre-Order Doctor Strange Steelbook

[ Edited ]

There won't be anymore available online, but there MIGHT be some available in-store once it's released. That's just my educated guess, and I'm sure quantities will vary per store (some stores might not have any) and be quite limited.

 

 

BBYTerence

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