03-14-2017 12:09 PM
Recently I tried to purchase a monitor online. The order was declined, and I received an email stating
"Unable to Process your BESTBUY.ca Order #________"
I went online to check the order, and the website errored out. I cannot view or change my order.
2 days later, nothing has changed and my order did not go through.
I rectified the situation by visiting a local store and making the purchase in person.
After that evening, the original online order went through again. So now I charged with two orders!
I cannot cancel either of the products as they've been sitting in Puralator for days.
Bestbuy's website is still giving me errors when I try checking on statuses.
This is unacceptable!
Please help me cancel my original order
I've never been so frustrated trying to spend money.
Thanks in advance,