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Payment Options & Gift Cards

 

Payment Options

 

We accept: Best Buy Canada Gift Card, Best Buy credit card, PayPal, MasterCard, VISA, or American Express, provided your card was issued in Canada or the US. In-store you can also use cash, of course! 

  

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If payment is made with gift cards only, you may use up to three (3) gift cards. A maximum of two (2) Gift Cards can be combined with another payment method. If the Gift Card(s) being redeemed don't have sufficient funds, you can pay the remaining balance with a credit card or through PayPal. 

Gift cards and eGift Cards must be purchased with a credit card. PayPal or other gift cards cannot be used to purchase gift cards or eGift cards.

**At the moment we cannot accept payments made with a MasterCard Debit Card, Visa Debit Card, Best Buy US Gift Card, Best Buy US credit card, cheques, purchase orders, or any credit card issued outside Canada and the United States.

 

Please note:

 

  • During checkout you will be asked to provide the telephone number associated with your credit card account. Please check to make sure you have the correct telephone number associated with the credit card account prior to using it to complete your online order.
  • For existing orders, it is not possible to change the method of payment to PayPal. To use PayPal, you will need to cancel the existing order and place a new order.
  • For online orders only you will not be able to place an order using a credit card during the same month the card expires. This is to ensure the card does not expire before we capture funds. In these cases you will need to place your order in-store, select a different payment method, or contact the card issuer to receive a new card with an updated expiry date.

Can I change my method of payment after I made my purchase?


If you placed your order as a guest, then you cannot change your payment method after placing your order. For members, you can follow these steps to change your method of payment:

  1. Log in to check your order status.
  2. Look for the appropriate order number and click it to view the details.
  3. Click on the “Change Payment Information” button
  4. Enter your new payment information and save the changes
  5. We will re-process the order shortly. You will receive an email confirmation once the item has shipped.

Please Note: For orders processed through PayPal, some changes to your order will result in your order being cancelled and reinstated with the new information automatically. You will receive additional confirmations via email.

 

 

best buy gift cardGift Cards and eGift Cards

 

Gift Cards and eGift Cards are available online in $30, $50, $75, $100 and $200 amounts. You can use them online at bestbuy.ca or at all Best Buy stores across Canada, and shipping is free!  Visit your nearest Best Buy store to purchase gift cards in any denomination or order them online

 

Using Best Buy Gift Cards online is simple and easy:

 

If you're only using Gift Card(s) and eGift Card(s)

  1. During checkout, when entering your payment information, click the 'plus' sign beside the gift card section to expand the form.
  2. Enter the gift card number and security code.
  3. Click the "Check Balance" button to see the available funds on the card, and/or click "Apply to Order" button to pay with the selected Gift Card.

If you're using a Credit Card or PayPal as well as Gift Card(s)

  1. During checkout, enter your credit card details in the credit card section or sign in to PayPal.
  2. Click the 'plus' sign beside the gift card section to expand the form.
  3. Enter the gift card number and security code.  
  4. Click the "Check Balance" button to see the available funds on the card, and/or click "Apply to Order" button to pay with the selected Gift Card.

IMPORTANT

 

  • If payment includes use of a credit card or PayPal, you may use up to two (2) gift cards at the same time. Funds will be captured from the Gift Card(s) first and in the same order you added them. If there are funds still owing we’ll capture them from your other payment method after your Gift Card(s) has been depleted. 
  • You cannot use more than one credit card or PayPal account.
  • If payment is made with gift cards only, you may use up to three (3) gift cards.
  • Keep your redeemed gift cards until you receive your product(s).
  • Gift cards and eGift Cards must be purchased with a credit card. PayPal cannot be used to purchase gift cards or eGift cards. 
  • Gift Card balances can be combined onto a single card. Simply bring your gift cards to any of our stores and a Customer Service associate will be happy to combine multiple your gift cards into one card. Combining gift cards is available in-store only and not online.
  • If a Gift Card is lost or stolen, we will credit only the balance remaining on the Gift Card. Proof of purchase is required. Please visit your local Best Buy store or call 1-866-237-8289.
  • You can check the balance on your Gift Card(s) or eGift cards in one of four easy ways:
    1. Use the online gift card look up tool
    2. Online during the checkout process
    3. Visit any Best Buy store and ask one of our associates at the Customer Service desk
    4. Call us at 1-866-237-8289

 

 

Have a question? Post below to ask or check out the Help Centre for more details!

BBYJuby
Community Coordinator
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