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Pioneer
Posts: 5
Registered: ‎02-03-2017
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Accepted Solution

Runtime error!

I've been getting this runtime error after I login, for months. I'm not able to do many things like check my account and wishlist or buy online.

 

I've already tried clearing cache, cookies and trying different browsers.

 

Customer service was not able to help. I contacted many times through email and phone and no one will or can help me. Very disappointing!

 

The error says...

 

Server Error in '/' Application.

Runtime Error

Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

Pioneer
Posts: 5
Registered: ‎02-03-2017
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Re: Runtime error!

Can somebody help me? Is my account forever unable to be accessed by me?

Legendary Hero of the Universe
Posts: 1,316
Registered: ‎03-28-2015
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Re: Runtime error!

No one here has any access to your account, only customer service can help you


Pioneer
Posts: 5
Registered: ‎02-03-2017
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Re: Runtime error!

They weren't too helpful. They don't see anything wrong and said they can access it.
Pioneer
Posts: 5
Registered: ‎02-03-2017
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Re: Runtime error!

Pioneer
Posts: 5
Registered: ‎02-03-2017
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Re: Runtime error!

Alright it somehow got fixed.

Solution is to keep complaining by emails, phone and forums until they get tired of you.

Thank you to whoever it was that fixed it.