12-20-2016 10:24 PM
When I try to add items to my Price Watch list I get the error message: "Sorry, an error occurred while processing your request". This happens with three different browsers even after I've cleared all cookies and cache etc. I've contacted BB support about this issue a few times but it doesn't get resolved.
12-21-2016 01:56 PM
12-22-2016 10:31 AM
So IT was able to figure out the issue, but in order to fix it, they had to clear your list Sorry about that! But everything should be working now if you try to add products to the price watch list.
Let me know if you have any further trouble.
12-28-2016 08:14 AM
Unfortunately, it's still not working. I even logged in to my Bestbuy account using my iPad and I get the same error mesage when I try to add items to Price Watch. This problem has persisted for months.
02-22-2017 01:29 PM - edited 02-22-2017 01:30 PM
It started working again today for the frist time in many months. Hopefully it stays working.