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Truth Seeker
Posts: 1
Registered: ‎02-08-2017
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Sound on a TV program overrides sound from youtube app on my new Samsung Smart TV. Help

I purchased a Samsung UHD TV a couple of weeks ago and downloaded some apps.  I was currently watching a tv program and switched to youtube.  I can hear sound from the TV program but no sound from youtube however I get the youtube picture.  I deleted the app and reinstalled it.  Re booted the TV.  Changed the sound source to TV rather than Bell TV but did not fix the problem.  

Legendary Oracle
Posts: 776
Registered: ‎11-16-2012
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Re: Sound on a TV program overrides sound from youtube app on my new Samsung Smart TV. Help

[ Edited ]

Hi @DebbieMacCallum welcome to the Best Buy Community Plug-In forum Smiley Happy

Can you confirm, if you have the TV's or Cable box sound, connected through a stereo/surround sound system or an external sound bar ?