02-28-2017 12:22 PM
02-28-2017 12:58 PM
I think if you got your PS4 or movie on release day in the past, you just got lucky. Best Buy is no different from any of the other retailers. Other retailers are not running under different rules and are not technically allowed to break street date. If they choose to take the risk, that is their policy but I don't think any retailer will advertise or guarantee that.
02-28-2017 04:19 PM
03-04-2017 09:11 AM
^ Except of course when the lockdown scare was on, and Purolator scooped up all of CP's big contracts. That was an interesting era, and it's going to come again in about a year and a half.
03-08-2017 01:23 PM
Hey. I preordered my Switch in February. I checked order status on release day for shipment information and stated I'd get it "delivered" (Nice use of past tense, by the way. What if it doesn't?) by March 8th. No problem. Perhaps it'd be shipped sooner.
Lo and behold, It's March 8th. It STILL did not get shipped/delivered. I contacted Customer Service and all they did for me was read what I already knew. I got price adjustments and delays on past video game pre-orders (they seriously thought Pokemon Moon was 67 bucks. Unbelievable) so I thought I had learned by now that online ordering is a complete mess. Well, pre-ordering a Nintendo Switch is the last thing I'm getting from Bestbuy.ca.
I know I'm not alone. The Nintendo Switch Pre-order, 100+ page count thread is proof of that. I'd like some answers, please. What is going on?
03-08-2017 03:25 PM
Well I've had an interesting experience... apparently Canada Post stole my Nintendo Switch. They wont admit it but tracking information shows its enroute to Sender... even though theres no delivery scans of it arriving and they initate this before they even attempted delivery.
I will be in contact with Best Buy, Canada Post, and possibly the police.
.... Something isnt adding up. This whole preorder nonesense is a waste of time. Thanks for NOTHING Best Buy.
03-08-2017 03:37 PM
03-08-2017 03:40 PM
03-10-2017 01:48 PM
Sorry to read about your experience.
If you read my post above, I was offering to escalate your issue to customer service so someone can reach out to you regarding what you described.
If you still would like me to escalate this, please send me a private message with your contact info and order number. I won't proceed until I receive your private message. Thanks!