01-17-2017 03:08 PM
I recently purchased an apple watch for my dad. He used it for a week and then he won the exact same one from work! The watch is in perfect condition and has been reset to factory settings. All the pieces and packaging are put back perfectly. Am I able to return this? Will there be a fee to return and would I get the full amount of the payment back? Thanks in advance!
01-17-2017 03:34 PM
Click here for the criteria you need to meet for a return or an exchange. Best Buy does not charge restocking fees. Some products are only eligible for return if they have NOT been opened. I'm not sure about the Apple watch.
Someone from customer service at a store or our customer service department here at the head office will be able to provide all further assistance regarding your wanting to return the product. They are the ones who can speak to this issue.
If you haven't already done so, and you have questions regarding getting in touch with customer service, feel free to shoot me a private message.
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01-17-2017 05:05 PM