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Truth Seeker
Posts: 1
Registered: ‎08-11-2017
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How to claim for warranty?

Hi,

 

I bought one smartphone (ZTE Axon 7) at best buy located in New York last year (12/24/2016). So, the device is still in guarantee. Now, I am living in Edmonton, AB, CA. My ZTE Axon 7 start the make noises when I launch the Camera and the photos stay shuddering. 

 

I would like to know if I can claim for the warranty in any best buy in Edmonton.

 

Regards,

 

Greisson

Legendary Epic Genius
Posts: 505
Registered: ‎11-12-2009
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Re: How to claim for warranty?

Hi there,

we are unable to facilitate warranty repairs on cell phones in general - you will need to contact ZTE directly.

In addition, since you bought it in the US you will need to see if they offer international warranty, typically manufacturers only cover the product in the country it was purchased in unless otherwise stated.

Best of luck