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Truth Seeker
Posts: 1
Registered: ‎08-29-2017
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how can my cell phone warranty which I bought online?

My cell phone has problem with the wifi system. This cell phone was bought online 4 months ago and I want to know how can I let it is warranty?

Legendary Hero of the Universe
Posts: 1,598
Registered: ‎03-28-2015
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Re: how can my cell phone warranty which I bought online?

Did you purchase an extended warranty? Did you buy it from Best Buy or through a provider (telus, bell, etc), was it a new phone or a refurbished phone?

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Legendary Epic Genius
Posts: 480
Registered: ‎11-12-2009
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Re: how can my cell phone warranty which I bought online?

Hi there,

if you have only the manufacturers warranty you will either need to go to your carrier or to the manufacturer directly.

If you have Geek Squad Protection you can initiate a claim by calling 1-800-433-5778.

Best of luck