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Scout
Posts: 2
Registered: ‎09-01-2017
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Returning a "used" gaming headset.

Recently I had purchased a Razer Kraken USB gaming headset from the best buy at Markville Mall Markham, Ontario. It has been three days since it has been purchased and it was opened today. After using it for about an hour or two, I wasn't pleased with the comfort of the headset, or the mic quality of the headset. I still have the receipt, and everything that came with the box, and I was wondering if I could still return it.

Scout
Posts: 2
Registered: ‎09-01-2017
0 Kudos

Returning a "used" gaming headset.

Recently I had purchased a Razer Kraken USB gaming headset from the best buy at Markville Mall Markham, Ontario. It has been three days since it has been purchased and it was opened today. After using it for about an hour or two, I wasn't pleased with the comfort of the headset, or the mic quality of the headset. I still have the receipt, and everything that came with the box, and I was wondering if I could still return it.

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Legendary Epic Genius
Posts: 481
Registered: ‎11-12-2009
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Re: Returning a "used" gaming headset.

Hi there,

typically once headphones are opened they cannot be returned.

You may be able to exchange them but that would be at the stores discretion, I would suggest speaking one of the managers there.

Best of luck