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Truth Seeker
Posts: 1
Registered: ‎04-15-2017
0 Kudos

audio on laptop - acer

my laptop says - No Audio Output Devise is installed. tried the trouble shooting, does not fix it

Legendary Epic Genius
Posts: 430
Registered: ‎11-12-2009

Re: audio on laptop - acer

Hi there,

apologies for not seeing this thread earlier. You have a few options here:

1) Bring the computer into your local Best Buy for Geek Squad to service it, depending on warranty coverage (or lackthereof) there may be a charge.

2) You can try uninstalling the drivers for the audio device manually via device manager and rebooting the pc, this will auto-reinstall them upon start-up. Potentially fixing the issue.

3) Download the latest audio drivers from Acers website and proceed to update them.

Worst case it could be a bad speaker/on-board audio controller problem.

Best of luck