03-26-2017 05:02 PM
I need to send a complaint to the management of best buy quebec. asap. I already composed it.
03-26-2017 05:51 PM
all complaints are handled by customer service or the store directly.
You can call 1-866-BESTBUY and they will get in touch with the store's management team. Or you can also go to the store directly and speak to the store manager in person to resolve your issue. I would suggest the latter option as it will likely be much quicker and if it has anything to do with the store (the complaint that is) it will be the store manager that ends up dealing with it anyway.
Best of luck