The Captain
Posts: 12
Registered: ‎08-05-2012
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Can't view Price Watch

[ Edited ]



The Price Watch feature is broken again. However, when I called customer service, they said that the error message is deliberate, because the price watch feature is "not fair to our VIP customers". Why hasn't Best Buy made an announcement about this? The "Price Watch" link is still available in Account Summary. Why are did they choose to just generate an error message instead?




Community Manager
Posts: 1,425
Registered: ‎06-20-2016
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Re: Can't view Price Watch



Thanks for the heads up. That does not make sense to me. I don't see why the error message would be deliberate, and at this point, I have not heard such a thing. Perhaps the person you spoke with is misinformed as to the technical issue. As far as I know, the error message is associated with technical issues.



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