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Truth Seeker
Posts: 3
Registered: ‎06-10-2016
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How come I can't get an online order shipped to a BestBuy store?

I pre-ordered amiibos online on Friday because I didn't want to lose out before I got to the Best Buy store after work. I get there and they can't pre-order the amiibos because they don't show up on the computer. They told me to call online to change the shipping address to the store.

 

Today I called Best Buy customer service and the person on the phone told me to go to the store to place the order to get delivered to the store. Well that doesn't work because they didn't show up on the computer and now they are sold out.

 

Why can't online orders just be shipped to a store?

Legendary Hero of the Universe
Posts: 1,540
Registered: ‎03-28-2015
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Re: How come I can't get an online order shipped to a BestBuy store?

The order has to be placed in store if you want it shipped to the store. As far as I am aware there is no way to update an exisiting order to ship to the store

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Legendary Epic Genius
Posts: 444
Registered: ‎11-12-2009
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Re: How come I can't get an online order shipped to a BestBuy store?

Agreed - to have an order shipped to the store, the order must be placed within the store itself. Anything done from home has no option of being shipped to a Best Buy location.

Best of luck.