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Community Manager
Posts: 1,356
Registered: ‎06-20-2016

Returns and Exchanges Policy

Returns and Exchanges Policy

 
Many products purchased in-store or online can be returned or exchanged within 30 days to any store as long as you have your receipt. Also, we never charge re-stocking fees.

For online purchases, the return/exchange period begins on the date the order is delivered.
 
There are specific return/exchange policy criteria and details for different categories of products. These criteria and details vary by category.
 
The process for returning items from marketplace sellers may vary by seller.
 
 
 
 
 


FYI: Thanks for posting on the forum. For those who are not aware, this is a peer-to-peer forum. With the exception of announcements that I'm instructed to post, the majority of posts on here are from members of the peer-to-peer community made up of other customers and forum participants. They provide great peer-to-peer advice and feedback. If you have a customer service matter or an inquiry about an order, please call customer service at 1-866-237-8289 to have your matter addressed.



BBYTerence

Community Coordinator

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