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Luminary
Posts: 138
Registered: ‎03-06-2017
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why would my post be deleted?

my post on warning on ring video fees was deleted? is it against the forum policy to warn people of a problem with a product? or did I violate a forum policy?

 

Let me know...

 

Thanks

Community Manager
Posts: 1,346
Registered: ‎06-20-2016
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Re: why would my post be deleted?

Hey @ralphael.

 

It's not a problem to express your opinions about products.

 

I know the community team didn't delete your post. I was just sweeping through posts, and it seems like the most recent one I have from you is the following:

 

http://plug-in.bestbuy.ca/t5/TV-Home-Theatre/WEBpage-Incorrect-power-output-information-on-STRDH550-...

 

Did you by any chance include an external link in the post that you're referring to? I believe some external links are filtered automatically by the system, and those posts won't go live. Someone else experienced that as well.

 

External links are fine, many of us post external links, but I know that the system will filter some external links sometimes.

 

 



FYI: Thanks for posting on the forum. For those who are not aware, this is a peer-to-peer forum. With the exception of announcements that I'm instructed to post, the majority of posts on here are from members of the peer-to-peer community made up of other customers and forum participants. They provide great peer-to-peer advice and feedback. If you have a customer service matter or an inquiry about an order, please call customer service at 1-866-237-8289 to have your matter addressed.



BBYTerence

Community Coordinator

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Luminary
Posts: 138
Registered: ‎03-06-2017
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Re: why would my post be deleted?

No external links and yes it seems that it did get removed.

 

I'll post it up again.... Thanks...

Highlighted
Community Manager
Posts: 1,346
Registered: ‎06-20-2016

Re: why would my post be deleted?

[ Edited ]

Hey @ralphael.

 

I found your post. It was automatically marked as spam for some reason, even though it is not. I have moved the post back to the smart homes forum.

 

Here is your post:

 

http://plug-in.bestbuy.ca/t5/Smart-Home-Control-Automation/warning-Ring-Video-Doorbell-Fees/m-p/1734...

 



FYI: Thanks for posting on the forum. For those who are not aware, this is a peer-to-peer forum. With the exception of announcements that I'm instructed to post, the majority of posts on here are from members of the peer-to-peer community made up of other customers and forum participants. They provide great peer-to-peer advice and feedback. If you have a customer service matter or an inquiry about an order, please call customer service at 1-866-237-8289 to have your matter addressed.



BBYTerence

Community Coordinator

Plug-in | Join the conversation

Luminary
Posts: 138
Registered: ‎03-06-2017

Re: why would my post be deleted?

Thanks BBYTerence...

 

I think I know why.... 

 

I edited it several times to correct grammer and on the 3rd time after hitting post, it disappeared.... 

Luminary
Posts: 138
Registered: ‎03-06-2017
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My post has once agin disappeared

[ Edited ]

used a different title... all fixed... thanks