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Best Buy Marketplace Information

What is the Best Buy Marketplace?


The marketplace is like a virtual shopping mall that allows select sellers to offer their products through Best Buy’s trusted online platform. These top-rated sellers will ship your order and provide post-purchase support, including returns, while Best Buy ensures a safe transaction and a smooth experience.


Learn More >



Selecting a marketplace product is no different from choosing a Best Buy product

The blue shopping bag indicates this product is a marketplace item. The seller’s name next to it lets you know which of our trusted sellers you are buying the product from.


Be sure to check the seller’s shipping and returns policy

Click on the seller’s name to find out more about the seller’s shipping and return policies. Each seller has been approved by Best Buy and has a reputation for providing helpful, fair, and responsive customer service. Please note Best Buy stores cannot accept returns on products purchased through the marketplace.


Same easy checkout

Select a product with the marketplace shopping bag and add it to your cart! Best Buy’s safe and secure checkout is the same trusted process you’re used to and your information is protected with us, as always. The seller prepares your order and notifies you by email when it has been shipped to your home.



Frequently Asked Questions >



FYI: Thanks for posting on the forum. For those who are not aware, this is a peer-to-peer forum. The majority of posts on here are from members of the peer-to-peer community made up of other customers and forum participants. They provide great peer-to-peer advice and feedback. If you have a customer service issue, complaint, problem with your account, or inquiry about an order, please call customer service at 1-866-237-8289 to have your matter addressed.


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