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Pioneer
Posts: 3
Registered: ‎07-21-2016
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Re: Purolator is the new shipping service?

It was express service, suppose to arrive the next day. The item arrived in Langley BC on the 14th, shouldn'd take over a week to deliver to Vancouver.

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Luminary
Posts: 42
Registered: ‎03-03-2013
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Re: Purolator is the new shipping service?

i have a question. i was not able to pick up my shipment from purolator in time so they shipped back to the warehouse. do i get a refund or what

Community Manager
Posts: 844
Registered: ‎06-25-2009
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Re: Purolator is the new shipping service?

Hi @JessicaChillcott,

 

Sorry to hear that! But yes, you'll be issued a refund within 48 hours. You can see all of the FAQs for Purolator shipping here.

 

Cheers,

BBYLaura
Community Manager
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Pioneer
Posts: 3
Registered: ‎07-21-2016
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Re: Purolator is the new shipping service?

[ Edited ]

Ordered something from **competitor**, shipped July 18 via UPS standard, arrived today. How long should I wait before I can ask Bestbuy for a refund or reship the item (by some other couriers)?

Truth Seeker
Posts: 1
Registered: ‎06-10-2017
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Re: Purolator is the new shipping service?

Personally I love the idea of Purolator because I'm always home mostly, and hate having to travel all the way downtown to the Canada Post office  because I can hardly ever get down there and Canada Post doesn't delivery to apartment buildings, they just leave a notice saying where to pick it up. Such a hassle with them because there is no safe drop location in my building and they rarely deliver it right to you.

 

So Purolator thumbs up!.png

 

 

Canada Post x Infinity.x Infinity.

Legendary Oracle
Legendary Oracle
Posts: 1,867
Registered: ‎09-20-2010

Re: Purolator is the new shipping service?

fyi... Purolator is 91% owned by Canada Lost.

https://en.wikipedia.org/wiki/Purolator_Inc.