Truth Seeker
Posts: 1
Registered: ‎11-27-2016
0 Kudos

No Certificate

my account has

Points Earned to Date:6,522


but in view and print certificate You currently have no certificates available

Legendary Hero of the Universe
Posts: 1,542
Registered: ‎03-28-2015
0 Kudos

Re: No Certificate

When was the last time you checked? As the certificates expire so you may have missed out on them


Legendary Epic Genius
Posts: 446
Registered: ‎11-12-2009
0 Kudos

Re: No Certificate

Points earned to date is cumulative, mine shows 9100.

The certificates available is only recent ones, as Drax said they do expire.

Previously our old points system they were good for 3 months, I believe its been a couple years now where its changed to 6 months.

So depending on how long you have had the card, and whether or not those points have been redeemed in the applicable amount of time, would be start as to why there is nothing pending for you.