05-13-2015 02:24 PM
Can anyone tell me how to get the right resolution on my macbook so that I can connect it to the tv? When I go into system preferences none of the resolutions offered are compatible with my tv, and when the thunderbolt is connected to HDMI it's saying "no device found" since none of those resolutions are compatible.
05-20-2015 09:20 AM - edited 05-20-2015 09:21 AM
Welcome to Plug-In! @Kitten143
I checked in with our in house Geek Squad team and to their knowledge this should be a Plug & Play situation. If you're having trouble with the display, there could be compatibility issues or an issue with a cable. Please follow the link above to connect directly with Geek Squad or visit a Geek in store for a quick diagnostic.
Hope this gets sorted out quick for you! Do come back and share the outcome or fix with us