Reply
Truth Seeker
Posts: 1
Registered: ‎06-28-2017
0 Kudos

Lost sound on Sharp Roku tv? how do I restore? Thanks

how do I control sound on Roku tv.  Not sure how to control - second time watching it since purchase and there does not appear to be a volume control on the remote and cannot find a cure in settings - audio.  Help please!  Thanks

 

 

 

Highlighted
The Oracle
Posts: 959
Registered: ‎11-16-2012
0 Kudos

Re: Lost sound on Sharp Roku tv? how do I restore? Thanks


CarolStymiest wrote:

how do I control sound on Roku tv.  Not sure how to control - second time watching it since purchase and there does not appear to be a volume control on the remote and cannot find a cure in settings - audio.  Help please!  Thanks

 

 

 


Hi @CarolStymiest, welcome to the Best Buy Community Plug-In forum Smiley Happy

Are you able to provide a bit more information about the TV?

Is it connected to any other device (Aside from cable box/DVD, etc..) such as sound bar or sound system?

We would need the model number of your TV to be able to help you out properly.

It's rather unusual for a TV remote control not to have a volume adjustment.

 

 


Plugin_emailSignature.jpg


Truth Seeker
Posts: 1
Registered: ‎12-10-2017
0 Kudos

Re: Lost sound on Sharp Roku tv? how do I restore? Thanks

I'm having the same issue with my Sharp Roku TV.  The sound works on "antenna" but when I switch to a different channel such as Netflix, no audio.  In order to restore sound, I have to switch back and forth between antenna and the other channel until the audio returns.  Very frustrating.  Brand new TV!  ANY suggestions for a solution would be appreciated.