06-16-2017 01:12 PM
@BBYTerence Come on...why does this website keep screwing up for pre-orders for me. Now I see it's available for pre-order, I add to cart, then I get a popup asking me to add a 3 year insurance plan to it, then I click no and then my cart is empty. Come on, fix the website for crying out loud. Only Best Buy does this to me for pre-orders....nobody else.
06-16-2017 01:17 PM
@BBYTerence Ok, I was able to do it...but it's kind of a weird work around having to click the I accept the terms and conditions button for the Geek Squad popup while declining the protection plan in order to make the controller show up in my cart. Please just mention to the website team that this needs to be looked at.
06-16-2017 02:35 PM
I always forward feedback along to the relevant people, but I can't promise what action they take afterwards. Thanks for the feedback. It will get passed along so they can make improvements to the user experience of the website.
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