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Luminary
Posts: 115
Registered: ‎02-08-2013
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Special Edition and Collector's Edition Shipping

@BBYTerenceI just want to thank you for keeping us up to date in the community.  I also what to thank best buy for ensuring collector/limited/special editions of games are shipped well in boxes to avoid damage.  I just had a question regarding two future releases. 

 

1) Naruto Shippuden: Ultimate Ninja Storm Legacy (PS4)

Release Date: August 25, 2017

 

http://www.bestbuy.ca/en-ca/product/naruto-shippuden-ultimate-ninja-storm-legacy-ps4/10667535.aspx?

 

2) Utawarerumono: Mask Of Truth (PS4)

Release Date: September 5, 2017

 

http://www.bestbuy.ca/en-ca/product/utawarerumono-mask-of-truth-ps4/10574517.aspx?

 

Both games will be limited releases that will be packaged with special items and boxes.  They are not listed on the site as collector's or special editions so I just wanted to make sure that they get flagged in the system and shipped in boxes to avoid damage.

 

Thanks again.

Community Manager
Posts: 1,424
Registered: ‎06-20-2016
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Re: Special Edition and Collector's Edition Shipping

Thank you very much for bringing this to my attention. I have forwarded this along to the people responsible for shipping.

 

 

 



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BBYTerence

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Luminary
Posts: 115
Registered: ‎02-08-2013

Re: Special Edition and Collector's Edition Shipping

Hi @BBYTerence.  I have some unfortunate news.  Naruto Shippuden: Ultimate Ninja Storm Legacy for the Playstation 4 released and was sent to me.  It was shipped in a bubble mailer and arrived quite damaged.  As a result I had to return it.  A very frustrating experience.

 

Can you please make the shipping team aware that:

Utawarerumono: Mask Of Truth (PS4)
Release Date: September 5, 2017
(Also Mentioned above)

 

http://www.bestbuy.ca/en-ca/product/utawarerumono-mask-of-truth-ps4/10574517.aspx?

 

also is a limited edition even though that it is not listed as such and should not be sent in a bubble mailer?  It just sucks when these limited or special items are shipped improperly.