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The Captain
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Registered: ‎02-01-2017
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Oculus touch

What happened to the oculus touch on the best buy.ca website? It was taken down a couple weeks ago and not put back up. I would like yo order it
Community Manager
Posts: 1,409
Registered: ‎06-20-2016
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Re: Oculus touch

Hey, @Bunts19.

 

Unfortuately we have sold out. I'll see if I can find out if and when Best Buy will get more. I'll post on this thread once I get some news. Smiley Happy

 

 

Thanks!



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BBYTerence

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Community Manager
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Re: Oculus touch

Hi, @Bunts19.

 

I just spoke with the team in charge of the Oculus products. I've been told that within the next couple weeks, we will be getting a limited quantity of the Oculus Touch. There's no specified release date, but it will be up on the site once the product goes live again. My suggestion would be to check the website over the next couple of weeks and keep an eye out for the Oculus Touch.

 

 



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FYI: Thanks for posting on the forum. For those who are not aware, this is a peer-to-peer forum. The majority of posts on here are from members of the peer-to-peer community made up of other customers and forum participants. They provide great peer-to-peer advice and feedback. If you have a customer service matter or an inquiry about an order, please call customer service at 1-866-237-8289 to have your matter addressed.



BBYTerence

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The Captain
Posts: 6
Registered: ‎02-01-2017
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Re: Oculus touch

Thank you so much for the info. I have been checking daily. I bought a nice setup and was a little dissapointed when the touch controllers were sold out. I knew it would only be a matter of time. Keeping my fingers crossed that I can get some controllers here soon. Take care
The Captain
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Registered: ‎02-01-2017
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Re: Oculus touch

Is there any way to preorder to gauarantee I can get some controllers?
Community Manager
Posts: 1,409
Registered: ‎06-20-2016
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Re: Oculus touch

Hi @Bunts19.

 

There won't be any pre-orders available for this.



Our Charge Up & Play Contest for 2017 is happening now! Enter for a chance to win Best Buy gift cards. Learn more >




FYI: Thanks for posting on the forum. For those who are not aware, this is a peer-to-peer forum. The majority of posts on here are from members of the peer-to-peer community made up of other customers and forum participants. They provide great peer-to-peer advice and feedback. If you have a customer service matter or an inquiry about an order, please call customer service at 1-866-237-8289 to have your matter addressed.



BBYTerence

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The Captain
Posts: 6
Registered: ‎02-01-2017
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Re: Oculus touch

Ok thank you. Guess i will keep waiting
The Captain
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Oculus touch

I see the Oculus Touch has been back on the website now for 5 days, but it still says not available online to purchase. Any idea on when they will be made available?
Community Manager
Posts: 1,409
Registered: ‎06-20-2016
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Re: Oculus touch

Are you referring to this product here?

 

If so, that product  (Web Code: 10509398) is currently only available in-store. 

 

I have reached out to the eCommerce team to inquire as to if it will be available for online ordering. For now it's no, but if anything changes, I will post an update on this thread.

 

Thanks!



Our Charge Up & Play Contest for 2017 is happening now! Enter for a chance to win Best Buy gift cards. Learn more >




FYI: Thanks for posting on the forum. For those who are not aware, this is a peer-to-peer forum. The majority of posts on here are from members of the peer-to-peer community made up of other customers and forum participants. They provide great peer-to-peer advice and feedback. If you have a customer service matter or an inquiry about an order, please call customer service at 1-866-237-8289 to have your matter addressed.



BBYTerence

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The Captain
Posts: 6
Registered: ‎02-01-2017
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Re: Oculus touch

That is the product. It was taken down from the website 3 weeks ago, and then put back up 1 week ago but it said sold out, and not available online. There was 2 crosses through both availability descriptions. Why would they post it back up to not have it available to buy? I have been literally checking my phone every hour for the last 6 days now... Thanks for your attention to this matter